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Service Policy
Service Policy

                                  Terms of Warranty Policy

 

 

Shipment:

 When you place an order, please choose a shipping method and pay for the order including the shipping fee.

 We will send the items within 3 days once your payment is completed.

 We do not guarantee delivery time on all international shipments due to differences

 in customs clearing times in individual countries,which may affect how quickly your product is inspected.

 

 

 

Returns:
We do our best to serve our customers the best that we can.We will refund you if you return the items  
within 15 days of your receipt of the items for any reason. However, the buyer should make sure that  
the items returned are in their original conditions.  If the items are damaged or lost when they are returned,  
the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund.    
The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.  
 

 

 

 

 

Warranty & Maintenance:

 We offer the 1 month free replacement.  Buyers may request for a replacement within 15 days from

your receipt of the product. The buyer should return the product in the original conditions to us  

and should bear the shipping costs for return. 

We also provide 12 months free maintenance.  The buyer should return the product in the original

conditions to us and should bear the shipping costs for return.  If any part is required to be replaced,

the buyer should also pay for the costs of the parts to be replaced.

Before returning the items, please confirm the return address and the logistics method with us.

After you give the items to the logistic company, please send us the tracking number.  

As soon as we receive the items, we will repair or exchange them ASAP.

 

Feedback:

Your satisfaction and positive feedback is very important to us.  

Please leave positive feedback and 5 stars if you are satisfied with our items and services.

If you have any problems with our items or services, please feel free to contact us first before you leave

negative feedback.  We will do our best to solve any problems and provide you with the best customer services.

                 

                                                                                              Shenzhen Skylarpu Electronic Technology Co.,Ltd

Shenzhen Skylarpu Electronic Technology Co.,Ltd   All Rights Reserved

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